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Hair salon disaster!

(69 Posts)
Azie09 Fri 16-Mar-18 13:23:41

I've just come back from the hairdressers quite upset, partly because the young woman got rather sassy because I didn't understand what 'tin foil, half head' meant and partly because I look stupid - grey hair with red stripes like a human zebra!
I bought some Head and Shoulders which is, I know, a clarifying shampoo and I washed my hair four times so it looks a little better but not much. Any suggestions anyone? Can I put some colour over the top myself from a bought pack? I'm really upset and about to cut it all off with the kitchen scissors!

Synonymous Sat 17-Mar-18 12:31:11

Glad that you are going back with your DH. They ought to put it right and retrain that member of staff - in every way.
If you are made to feel uncomfortable then you need to vote with your feet and would be quite within your rights to let others know of your experience. Nobody would willingly go to a salon where that kind of thing happens and we would all appreciate it being flagged up. I do hope you get a good result and feel much happier very soon!

LuckyFour Sat 17-Mar-18 15:24:41

I also hate hairdressers, Azie09. Whenever I have a cut &blowdry I immediately come home and do it again to make it look ok. The hair dressers just don't listen especially if you're older. My friend asked for something 'edgy' and at last she got a more modern style.

Yellowmellow Sat 17-Mar-18 15:42:07

I have blonde highlights, and have never had this result. I would contact the salon manager and ask for them to correct this for you.

JanT8 Sat 17-Mar-18 18:08:16

I’ve always had blonde highlights put into mine, but for a change I had lowlights one time. I went home and cried, then rang my hairdresser, told him how much I hated it and he made another appointment for the blonde highlights. And there was NO charge! As he said, if I wasn’t happy then he wasn’t happy.
Real customer service.

coast35 Sat 17-Mar-18 19:32:13

Whatever you do. Don’t try to rescue it at home. I tried to cover thick blond streaks that I’d had done in a hairdresser. The roots were coming in and I thought I’d deal with it myself. Believe it or not the streaks turned bright blue. The worst of it was I was a student in a clinical placement in a psychiatric hospital. My uniform was a strong blue. I thought they would fail me but happily they didn’t. It was 50 years ago but you can see how scarred I am by it. Lol. No hairdresse could fix it then so I had to wait until it grew out. Delighted your husband is going back with you. It’ll make you feel much braver. I would do the same. Good luck with it. Let us know how you get on.

Azie09 Sat 17-Mar-18 20:05:42

In case anyone is interested, they apologised and gave me a full refund. Thanks for all your comments. It feels like years since I have had a hairdresser who I trusted and liked. I think you do often get disregarded if you're older and they give you something 'suitable' ie, boring. Oh well, onto the next!

EmilyHarburn Sat 17-Mar-18 20:12:38

Go back to your hairdresser. For Chinese New year I wanted some dark pink highlights. I saw my hairdresser mixing the pink with a pale blond I explained they would come out too pale. She said no. When she had finished they were hardly visible. I said this was not what I had expected and they would have to be done again. We made an appointment. I came in wearing a dark pink top and advised they had to match. They did. I was not charged. I have had plenty of positive comments.

silverlining48 Sat 17-Mar-18 20:13:34

Glad you sorted it out. Hope you find someone better. Why not ask around if there is a mobile hairdresser locally who would come to your home. I have one and she is very good and also much cheaper than going to a salon.

gmelon Sat 17-Mar-18 20:25:45

I'm glad it worked out. What is your hair like now?

I had caramel foils that came out orange. Bright orange against my brown hair.
Went back next day, wearing a hat, they coloured it all brown free of charge and refunded the original cost.
Never went back. Scared me stiff.

Found the perfect hairdresser now but took me til I was over fifty yrs old.

Jane10 Sat 17-Mar-18 20:27:31

Well done! I hope your hair can somehow be sorted too.

gmelon Sat 17-Mar-18 20:31:35

Meant to say. After the orange hair incident I stopped going to hairdressers. Didn't look for one.
Ten years later I rushed into one just for a hair wash.
My bathroom was being refitted/ruined.
There she was, my hair angel.

Greengage Sun 18-Mar-18 01:05:35

Always loathed going to the hairdressers, although on one occasion I had a fancy hairstyle as a bridesmaid which I really liked. Once tried a perm which I hated. Have never had my hair coloured. Nowadays I cut my own and am reasonably satisfied with it.

Gymstagran Sun 18-Mar-18 01:51:16

Well done for going back and getting the apology. Don't give up. There are some good ones out there.

GabriellaG Sun 18-Mar-18 06:05:51

Azie09

I'd take a couple of selfies then go back to the salon and ask for the manager (or ring first and ask what day and time she/he will be there)
Explain about the poor attitude of the person who did your hair and show the photographs but explain that you've tried to mitigate the damage by washing it several times.
Explain that you want a senior stylist to put your hair right.
If they won't comply, even though you weren't happy on the day and said so, then do urge them to think again because otherwise you will bill them for having it 'repaired' by another salon or take them to the county court. You will also give an interview to your local paper.
Lots of luck and stand your ground.

BlueBelle Sun 18-Mar-18 06:08:34

Gabrielle if you read the posts it’s been sorted

maddy629 Sun 18-Mar-18 06:40:24

I must be really lucky with my hairdresser, he looks like a young Greek god, yes, he is Greek, my hair always looks good when I leave the salon and he looks after me really well. My hair is grey verging on white and I love it, would never consider colouring it.
If I were you Azie09 I would return to the salon and tell them you are not happy with the colour and ask them to redo it, good luck. Red dye on grey hair? Really a no no.

OldMeg Sun 18-Mar-18 06:42:55

Well done for going back and getting your money refunded. Did they also sort out your hair?

Quietdragon Mon 19-Mar-18 17:11:54

I have foils on my hair and I find they work really well and I would imagine they must have been put on badly to look so wrong.
I am so glad you got your money back-good for you
Why not try foils in more than one colour-I have copper,dark blond and light blond and with three colours it blends well.