Marelli it's her second, the first was so easy and is now a toddler, who of course, takes up a lot of her Mum's time. I've tried to reassure DD that looking after a baby and a toddler can be damn hard work and that she has no need to feel guilty. She feels now that she should have made more of a fuss earlier however it isn't always easy to argue against the professionals. (I should add that DD is very assertive and in control of her work life in a very demanding career)
At last though her concerns are being taken seriously so I hope the situation will improve from here. It is hard on everyone, especially the parents, to see a tiny baby in pain and distress.
Kitty that's encouraging, thank you.