Trying to log on the Virgin Flying Club this morning and I was going round in circles being asked to verify my email - they'd send me code - I'd enter it but it kept saying wrong code so I clicked on the chatbot in the hope of being transferred to an agent. When I explained (to the chatbot) what was happening it answered that it was very concerned that I was having these problems and suggested I get in touch with the Samaritans! It did make me angry but not suicidal 🙄
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