CHATBOTS are useful for common problem solving but hopeless for anything out of the ordinary. I wasted five hours of my life trying to get rid of some unsightly telecom wires left hanging by a long past technician. I went round and round in circles always ending up where I started. After some deep digging I found a phone number who responded and glibly told me I was talking to the wrong section. Sos back to the bots again!
HMRC slightly angry is an understatement


