I know justnoneed ! Of all the companies where attention to detail must count eh?
I was stunned that the lady thought her excuses carried water ;-)
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We have been waiting for quotes to arrive from removal firms.
This mornings was a doozy !!
It spelt my husband's easy first name wrong.
It spelt our last name so badly it bears no resemblance to the real thing.
(We spelt both for the man) .
Then....... the enclosed quote was for someone else entirely !!
When I rang the removal company, the lady said ,'Sorry, I saw it was wrongly spelt but wanted to get it back to you'.
Then when I said it wasn't our quote she blamed a lady in her office who was sick.
Do you think they still expect us to go with them ? 
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