Is it stealing?

I think they will just say "thank you for your honesty please keep the item or give it away"

The law says that if you receive something by genuine mistake, it's still not yours unless you were actually entitled to it. You need to let them know you have the extra one, specify that you will keep it for them to collect for, say, 4 weeks. At the end of that time if you still have it, it's yours I think. Make sure you retain evidence of having notified them.

Tell them that you have two. They will probably either send you postage to return it or tell you to keep it. The ball is then in their court.

That is exactly what I did when I ordered a parasol for my garden furniture and they sent two. They told me to keep it.

This happened to me at Bakewell show a couple of years ago. I bought a rather expensive lambswool duvet and sure enough 2 were delivered. Should I keep them both or let this small firm know? After all, it would be useful to have a spare one. Not my mistake but theirs etc., etc.,
Eventually my conscience got the better of me and I rung them hoping they would tell me to keep it. I could almost hear the sigh of relief from the person who took the call. She explained that they knew they had sent 2 out to someone but couldn't find the recording of to whom it had gone. They arranged collection and I felt rather pleased with myself that I had informed them.
After all, every time I looked at this 2nd duvet, I would
have remembered I hadn't paid for it.

I agree with those who say you must advise of the extra one, but if it is a nuisance, taking up too mch space, ask them to arrange for collection and warn them that you will regard this unwanted one as unsolicited goods and that if it isn't collected within 2 weeks you will regard it as your property and dispose of accordingly (pass over to a charity shop or something worthwhile). Normally they won't bother, but you've put yourself in the right.

Email them.

If they want it back, they pay for a courier to collect to save you any cost or inconvenience.

I suspect they will just say you keep it.

So you do the right thing, conscience clear but still get to benefit!

get in touch with the firm & ask for a pre-paid label, you will only feel guilty for keeping them, are they really worth it?

Exactly thatbags, this has happened to me before with duplicated items. Usually with low cost items its cheaper for them to let you keep the goods.

What annsixty said. Email them that they sent two (blip in their system) and please will they arrange for one to be collected.

It's their problem they sent two.

If they don't bother to collect, that's also their problem, not yours.

If you notify them of their error and advise them the extra gift is available for them to collect you can do no more , up to them

Same as cornergran they are rarely interested in taking back items, but let them know anyway.Welcome to the forum Josie ? You must be our oldest member ( 1910)

We had a similar thing with an item ordered on the web, two arrived. When i contacted the supplier I was told to keep the second one, or dispose of it as I saw fit. We gave it to a family member. I'd tell them, my guess is they will say keep the second set.

DH ordered something from EBay and when the parcel arrived from a delivery company he had three items in the box! He had no return address for the delivery company at all and no addresses on the two extra wrong tools - although both of the packages had a different name on.
DH sent emails to all the contacts he had with regards to this purchase and never had a reply.

Email them and tell them you have received 2, ask them if they wish you to return it, and if so, to send you a return label or arrange for it to be collected. Chances are they will tell you to keep the extra one.

No of course not. Its not yours its a mistake.

The cost of 'free' gifts is vectored into the subscription, additional 'free' gifts could increase the subscription cost going forward. And quite frankly how many kitchen utensils does one woman need

Simply contact them by email, tell them the situation, ask them how they would like you to return the additional one ( so you don't incur any cost) and job done !

I think if you DID research this it is against the law to keep the goods . You must notify the sender and give them a timescale to pick up or respond. After that time they become yours. I don't think that's changed.

You should notify them and ask them to arrange collection of the spare. I doubt they will. My D had similar with a garden table that had some fitting missing. They sent a whole new table along with the fitting. The driver couldn't/ wouldn't take it back. I think she now has two.