J phoned me back, sounded pretty stressed and upset, loads of things going wrong at present, many of which I knew about.
Aaaanyway, eventually I asked if B had phoned the insurers, was told yes, but the person who deals with claims was not in today
. J also said that if the work was done through the insurance, it would probably have to go to a garage in Barnstaple and would be away longer. ( I think that they have probably left it too late to go down the insurance route, and as someone else said, it should have been reported to the police at the time)
I asked if they had exchanged details with the other party, no, he just drove off, in Asda car park
again.
J then mentioned that there had been a problem with the brakes, so the car has been booked in with Mr X, as (quote) " it's far more important to get that fixed for you to be able to drive it than a bit of superficial damage to the body work" 
The damage I saw didn't look exactly "superficial" . Also, they usually get anything mechanical sorted by the village garage, not Mr X who I was originally told was a body work specialist. Further into the conversation she mentioned that they had had to have a considerable amount of work done on one of their other cars, and are still paying the chap at the village garage for this, probably explains why my car isn't booked in there, I think!
I do feel for them, I really do and they have had a particularly bad run with cars, several new tyres needed etc, and I know money is a problem for them, but all I want is the car back in the condition that is was in when we lent it!
I have a feeling that if we take it back once the brakes have been done, it will be an on-going situation re the body repairs.
The thing I am most struggling to understand, is that if they haven't used it for over 4 weeks, why the bleep didn't they make a start on getting things fixed?
I'm feeling both
and a bit 
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