The Council is a disgrace. Apart from the bin strikes you try and get any help for anything, zilch. The only thing that is effective is the collection of the Council Tax. Building plans approved then ignored by the people concerned and the effects on areas and neighbours..I feel sorry for your brother and others like him, who try to keep areas clean. It must be soul destroying. Pest controllers should definitely be paid for by the council how are people on low incomes to find the money continuously. Why are the council allowing people who refuse to work to keep holding the whole city to ransom. Surely there is a standard pay system for refuse collectors in the UK and rules they must all work by or does Birmingham Council flout or make their own rules up. I do not know does anyone?. It is either legal or it is not. Keir does what he does best, pretends it's not happening. .What about the danger to public health for those citizens..Fly tipping is rife, why are people allowed to get away with it? If they spent more time collecting fines for people breaking the law. Dog fouling an example, have you ever heard anyone being fined, yet lots of areas have a problem with owners putting it in little bags and hanging it on hedges or throwing it on gardens, filthy people. Thats a public health concern. Has your brother contacted local councillors?, I think I would be temped to go to the National Press.
Do hope for people like your brother and thousands more, something is done and quickly. Daresay the council house rubbish is collected.