Even as I was typing, I thought, someone will say 'it's someone having a bad day.' The answer to this is no, absolutely and definitely no. I am 64 and I have experienced this sort of attitude many, many times and believe me, I can tell the difference between someone being a miserable old so and so, and someone with a racist attitude. My daughter, who is white, has shopped there many times and has always been treated very well, but the racism was confirmed for me when she told me about her Indian friend who was treated as badly as I was. OK, soxI know there are worse incidents! But as Maeve Binchy said, are we seriously meant to feel better just because we know someone else is worse off? ( She was talking about health, but the same applies here). You yourself will not have experienced this if you are white. How could you? But believe me it exists. It is not the sort of thing that one can report either. There is no crime involved here, but there is a lot of hurt and anger caused by attitudes like these. This is the first time I have said anything publicly. When I was a child, the humiliation and the hurt was hidden away, but now that I am older I talk about it when it happens and maybe if helps.