I worked with a teenager who struggled with reading and writing, to the extent l helped him fill in his simple timesheet. Like most his age he had a mobile phone with Facebook on it, this spurred him on to improve his skills and now, many years on, l am delighted that he regularly posts updates of his young family, his work and his fantastic country pursuits. His grammar, vocabulary and spelling are far from perfect but far improved from where he was as a teenager, his confidence has grown and l am so proud of him.