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There is overarching NHS eligibility criteria for access to incontinence supplies.

A continence nurse, GP or District Nurse must perform an assessment to determine level of need- thats the first port of call. A "Clinical Need' needs to be established, ie the person/patient must have a long term or significant continence issue ( moderate to heavy incontinence) to be eligible for NHS incontinence products.

After this has been established- then yes the local ICB- integrated Care Board set their own policies on the quantity and type of products provided- DN or GP, or Incontinence Nurse can give you a copy. Ronib is right- there are limitations to provision. If found eligible the ICB may only provide a limited number of incontinence pads a day- e.g. 3-4 a day- specific brands may be limited. If the condition is deemed to be "mild" patient/person must buy their own products- though if receiving Attendance Allowance- there could be further support available.

Keep a bladder diary to record

That was in response to Ronib and Butterjam 13.38.

I remember David Cameron and his wife discussing this issue re their disabled son and how inadequate the NHS supply rules were. And I don’t care how well off they were, it’s awful that such a basic need isn’t properly met.

Can you imagine having to beg for adequate incontinence supplies or have to out up with staying in more, being wet, sore, uncomfortable or going without other things to buy the pads. Any anyway, even if you had the money, why should you have to when it’s a medical need?

Just spent another frustrating few hours trying to sort out card authentication for my friend…. But still working on the incontinence problems. I don’t think my friend will have sufficient funds to see her through to her very oldest age… which is why I have raised the problem….