The bureacracy of everyday life in France is weighty, detailed and traditionally very paper heavy, though much of it is now online. I have no sense of people ignoring or circumventing the rules. We are currently involved in getting support for DH who now has complex health and disability issues. The services are fast, reactive, and very carefully targeted at our needs. Frankly I can cope with a bit of bureacracy to receive the level of care that the state provides for us.
It is managed by the Maison de Solidarité. Says it all really.
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