NHS appp not showing test results and appointments etc since beginning of year.

My husband’s NHS record at the GP site says Conditions—None.
He has had Stage 4 cancer for 5 years.

Not the NHS app, but on my surgery’s website, appointments past and future are no longer available for me to see, at the surgery’s instigation.

Not sure why, am sure you used to be able to see them.

Will have a look at the NHS one.

I've just checked and everything is there going back 7 yrs the last being 17th jan 25 my bowel screening results. Maybe check with your GP.

Can the surgery see the results, or do they have - can they get the If so ask if they can email you copies of the test results.

My. NHS app has all my info tests / results/ meds/ etc on completely up to date
Funnily enough I was going through it yesterday to try and find something

Well until end of December it was perfect. Had everything. Now it’s not showing anything past that date. Surgery have checked settings and can’t understand it. I was told it was going to be passed on to admin. Maybe they can close one file down and give me another!!! She hoped it could be sorted out.Yes CalendarGirl. I can see all of them but not past December. Although I have had results and appointments. Yes Oldfrill. Surgery can see appointments etc.joannapiano so sorry about your husband 💐💐

My records just shows my repeat prescription - nothing about my medical history. I don’t know why and I haven’t had the time to go and discuss it with the Surgery.

There are separate sections for your medical history CrazyH

Mine is very hit and miss. Some test results are on there, others not. Some are posted under documents, instead of results. My immunisations show as medications. It says I’m on a waiting list for a hospital appointment I had a fortnight ago - the wait is approximately 4 weeks, apparently. I had one appointment with my GP recently and it’s showing as five different ones, over two different times. And so on, and so forth. DH’s records are similar.

I find the information that is actually on there very useful, but it’s frustrating. I’ve stopped getting notifications when things are added as well, so have to keep checking through the whole thing if I’m waiting, as I am at the moment, for test results. My problems aren’t specifically since the start of the year though.

Mine has worked the same it always has since I put it on my phone in 2020. My results always appear and rather wait for my GP to get in booked a repeat blood test as it said it needed repeating on the app. Plus the new medication my cardiologist wants me on appeared before I received a letter telling me about it . So ordered through the app and was delivered the next day.

I live in the north west . No idea if this is a problem in a localised area or different. ones . But I know the healthcare I have received since moving here in 2019 is far superior than the healthcare I received where I use to live .

I've only just installed the app and I'm so pleased to find it's not just me with missing data! The only thing that's correct and up to date is the list of my prescriptions. The one and only f2f meeting with a GP in the last two and a half years is not mentioned.
The added problem for me (and apparently NHS England.) is that my medical history from Wales is not available. I was recently in hospital following a rather catastrophic drop in my blood pressure and no one could access the details of my triple by pass and valve replacements which took place in Swansea.

My online NHS records a few months ago said I was a smoker and they had discussed stopping smoking with me.

I was furious as I stopped smoking 20 years ago on 1st Feb! I said I wanted that removed because it was false information and also if there was any sort of insurance claim and they contacted our surgery they would tell them I was a smoker and it could cancel my claim. They did remove it.

Mine is all up to date, had a communication on their yesterday and blood test results from January are there too.

NHS App has ditched me altogether! Got emails to say I was no longer manager of account and to visit surgery. Did so. They haven’t sorted to remedy. Your post has reminded me to get back on to them!

Maybe I’m wrong but I think it is the GP surgery that has to update information on the App. In my case that rarely happens and my data is completely out of date.

Primrose53

My online NHS records a few months ago said I was a smoker and they had discussed stopping smoking with me.

I was furious as I stopped smoking 20 years ago on 1st Feb! I said I wanted that removed because it was false information and also if there was any sort of insurance claim and they contacted our surgery they would tell them I was a smoker and it could cancel my claim. They did remove it.

I don't currently have any problems with my records. However, as you did, it's worth going back through your records and correcting them. I found a couple of errors, sent a letter to the practice manager, and they were corrected promptly. The issue is that inaccurate information can skew data. If, for example, you have never smoked or never been overweight and the records say you have, the data will not acknowledge the number of people who have medical conditions without known risk factors. It's the same with not taking prescribed medication without informing your doctor.

Sadgrandma

Maybe I’m wrong but I think it is the GP surgery that has to update information on the App. In my case that rarely happens and my data is completely out of date.

I think the data comes from a number of sources. For example, I've usually had vaccinations done at my local pharmacy and I've noticed that the NHS App is updated immediately. All blood test results go through a local hospital and appear instantly on the NHS App (before the GP has even had time to review them).

I had to request Advanced Access to the hidden details in my NHS app from my GP via the surgery. I had to fill in a form and wait a few days for the doc to sign it. I was then amazed and delighted to find a full record going back to the 1960s but not before then. Maybe all surgeries are different. I think they have to decide whether you would be upset by anything. Good luck.

Have you tried registering with Patients Know Best? This has been invaluable for me over the past couple of years for delivering blood test results often on the same day. It's somehow linked to the NHS app but seems it might be ahead of it now.

have you tried updating the app? i'm 99% sure that i had to a few months ago.
i can check back as far as the 70s on my app - useful when you need to find out when you had what.

Indiebee

I had to request Advanced Access to the hidden details in my NHS app from my GP via the surgery. I had to fill in a form and wait a few days for the doc to sign it. I was then amazed and delighted to find a full record going back to the 1960s but not before then. Maybe all surgeries are different. I think they have to decide whether you would be upset by anything. Good luck.

Yes, the GP surgery does have to decide if you can have full access. I think they also have to consider whether anybody else could force you to give information against your will (eg if you've had a termination of pregnancy, but don't want a bullying partner to know).

My records go back to my birth in 1955.

Just checked and mine are very thorough and up to date !

Newgran59

Have you tried registering with Patients Know Best? This has been invaluable for me over the past couple of years for delivering blood test results often on the same day. It's somehow linked to the NHS app but seems it might be ahead of it now.

My surgery uses Addenbrookes Hospital for testing blood. I have an app called "My Chart", which uploads the results as soon as they're known. I don't know whether other hospitals/GPs uses the same system. they're uploaded from there to the NHS app automatically.