More than 40% of NHS investigations into patient complaints are not good enough, according to a review by the office of the health service ombudsman.
Yes, and the Health Ombudsman rejects 98% of complaints without any investigation at all, and only upholds half of the remainder. The IPCC upholds 14 times as many complaints against the police.
A quote for those blessed with a spouse:
I hope the new PM is kind to Larry the Cat


