If all else fails as others have said, Social Services will have to be alerted that she needs a carer to help with personal care.
Good Morning Thursday 25th June 2026
Lest we forget what we have just lost ....
My mum is 93 with very fast growing, thick hair. She has a perm about 3 or 4 times a year and it 'shampoo'd and set ' every week.
Due to arthritis and a broken collar bone that didn't set correctly she can't wash it herself and has a mobile hairdresser visit the house. She lives alone and a carer goes in daily to cook her a meal.
The week before the lockdown she was due a cut and perm but her hairdresser had a bad cold and cancelled. So she now hasn't had her hair washed in a month.
I've dropped off some dry shampoo but her hair is too long, too straight and unmanageable for her. I've seen her from the garden and told her it looks fine. I lied.
This may seem trivial, but it's driving her mad and upsetting her quite a bit. Does anyone have any thoughts or suggestions?
Thanks
If all else fails as others have said, Social Services will have to be alerted that she needs a carer to help with personal care.
Mobile hairdressers are allowed to work now. They will have guidelines to follow and wear PPE, the client will need a face covering.
Hope she is sorted soon.
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Op if the 18 year old is from a care agency and not a private arrangement you can ask social care to review her needs in respect of her hair and in doing so request a female carer who can undertake personal care. Just give the social worker or community care worker a ring.
Thanks everyone.
The reason we are only seeing her from the garden is that in a household of 4, 3 are NHS workers and the other is in retail so it's too much of a risk to get closer than that.
The person who makes her meal is an 18 year old boy, he's lovely and she thinks the world of him but he couldn't wash her hair, they are very stretched and no.more time can be given.
The caps look fabulous but there's no one to do it for her.
Thanks for all your answers, I think I wanted the impossible just to make her feel a bit better but I will suggest headscarves to her. Thanks again.
The caps that others have suggested are very good.
Could you shampoo it?
OK, I am presuming her carer is just there for meals etc, and not for "personal" care like showering.
Does she usually shower by herself? If so, buy some baby shampoo and she should be able to rub it in (one-handed if necessary) while in the shower, then just shower it off. If she baths, then do the same in the bath. The carer might be persuaded to chop the ends off for her.
Buy her some pretty scarves to wear over it for the time being.
This is really handy for the bed bound so might suit your mum:
www.boots.com/nilaqua-rinse-free-shampoo-cap-10219520
Notanan2 my comment was to posters suggesting to op she do it herself or get a hairdresser to do it. They are completely misguided in their thinking this can be done safely but as I said in my first post, a carer already going into the home could do a basic wash in order to meet her basic needs. I’m not in anyway saying this lady does not need her basic needs met. My issue is with the just go in, wear overalls, it will be fine. It’s just not true.
If a carer is already going in then and helping with showering then to pay a bit extra for a hair wash would not put anyone at extra risk.
But to introduce a third person, a hairdresser, surely can’t be wise. This is how a chain of infection begins, isn’t it.
Hairdresser to Mum, mum to carer, carer to other clients.
Or carer to mum (already a risk factor), mum to hairdresser, hairdresser to home.
So many chances to spread CV.
Yes I didnt mean she could do it herself I was just replying to the citations of the "no poo" method where people say they dont "wash" their hair and their scalps are healthy.
That method includes rinsing the hair and scalp, and scalp massage too (where you use youd fingers as if you were shampooing) to keep the oils from blocking pores. It isnt just doing nothing.
What notanan2said , but I doubt the lady could manage that herself , but the carer could do that if it is in their remit to shower the lady
P.s. people who do "no shampoo" methods still rince their hair under running water. They just dont "wash" it with soap.
The issue is that the number of people who believe that their circumstances are exceptional
Having care needs met is not an exception to the rules, it is WITHIN the rules for good reason.
If she gets sores from not having a proper hair wash for months, that puts pressure on health services and means she would need regular nurse visits. Vs a once or twice a month hair wash visit.
That counts as a valid "care" visit
Dry shampoo doesnt clean hair and should only be used once between washes so the residue is washed out
Without proper hair washing she could get abscesses/sores on her scalp, especially if she has been dry shampooing it.
There have been warnings about the RISKS of people not getting help with hygiene because if fears about corona virus, and hygiene assistance SHOULD continue!
Chestnut's advice is as good as possible and does for carers too. Carers should make their own isolation gowns like what Chestnut recommended. All the carers need do is cut the hair evenly as possible same length all over. It would be nice to do it before the shower so to wash away loose hairs.
The isolation gown, a cover all shirt or whatever, should not be removed from the client's house except if necessary for a hot wash and then it should be returned in a clean unused plastic bag.
The issue is that the number of people who believe that their circumstances are exceptional will lead to a tightening of this lockdown because it won’t work.
Say you and your mum are willing to take the risk because of her age and her quality of life. If she is infected and becomes ill, it’s them the paramedics, the nurses, hospital staff and drs that are then exposed to this illness via a person who otherwise would have been safely at home through your actions.
From a family of frontline key workers I genuinely beg that all of you who bend the rules, feel that quality of life is an exception to the rules or just that you are willing to take the risk. It’s not just your risk, you are making a decision for dozens of other families.
I can imagine the responses I might get to this but it keeps me up at night that because of our jobs everyday I risk becoming ill and worse bringing it home to my children, one of whom is vulnerable to this bastard of a disease. I won’t forgive myself if I don’t try to encourage as many people as possible to follow the rules.
That being said I’m not unsympathetic to your mum op, I’m really not and mental health and comfort are important, just that for a few weeks they are not the most important.
Can you not help her yourself?
My son has long hair , he always had problems with his scalp , even when he had very short hair
For some reason he couldn’t wash his hair , I forget what happened , but he felt that his hair and scalp didn’t get any worse , after some time he found that the scalp was healed ! His hair is soft and feels (and smells) ok ! So he has not washed his hair since
As long as it is brushed, rather than combed , he feels fine , and he doesn’t smell
So tell the lady it will get better !
Could the carer be paid extra to wash your mum's hair? As she is visiting anyway, so no increase in risk.
If not I think you should go and wash it - assuming you're not a hairdresser I wouldn't attempt a cut as a bad cut might upset her! And as suggested maybe take hairbands so your mum can at least keep it under some control.
These washcaps are used in the Community and are very good. You warm it in the microwave; there is gel that gets released when you massage it in. There is no need to rinse and the hair get wet so there is a feeling of being clean, unlike the dry shampoos.
Cap
For some, appearance, can have a massive effect on the individuals mental health. If this is really important to this lady, could you take the appropriate actions to keep your mum and yourself safe and do it for her? If not it would be worth while contacting your mum's local volunteer group for help.
A headband to keep it away from falling over her face perhaps? They are in fashion with the young ones this year and you could get some pretty ones and mail them to her?
If it was my mum I would do it for her. There are probably hair cutting tutorials on YouTube. Risk versus quality of her life ? No contest .
Could you go and wash it yourself? Wearing a mask. If it is a quality of life issue for your Mum and is upsetting her, I would do it.
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