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When a Day Out is a Disappointment

(34 Posts)
Daddima Tue 22-Sept-26 19:45:01

Pollok Country Park in Glasgow is where you can see the award winning Burrell Collection, a magnificent collection of paintings, sculptures, Chinese artifacts, and treasures amassed by shipping magnate Sir William Burrell and his wife. Sadly, these visitors found the experience a let-down, so took to Trip Advisor.

Nothing to do with Paul Burrell or Princess Diana

Review of The Burrell Collection

Reviewed July 14, 2024

Came because we wanted to see the collection of letters, clothes, household items and jewellery the late Princess Diana gave and left her butler and ‘rock’ Paul Burrell. We are big Diana fans and were looking forward for an afternoon of royal magic.

Just so others know - this museum has nothing to do with Lady Di and it is NOT Paul Burrell’s collection of her items. It’s a lovely venue and the tea was nice but it needs to clarify that it has nothing to do with Paul Burrell, Princess Diana or the Royal family so others aren’t disappointed like we were.

M0nica Thu 24-Sept-26 18:03:41

StoneofDestiny

This cannot be a serious post! Why would Burrell in Glasgow have anything to do with a royal butler? I find it hard to imagine anybody could be so stupid as to publish their stupidity nationwide.

They published it because they did not see it as stupidity and thought other people could well make the mistake they made.

My experience is that the proportion of people who go public with complaints that are unsound is quite high.

I can remember a woman going to papers because a double glazing salesman didn't tell her that the house she lived in was already double glazed when he came to her house. Despite having lived in the house for several months she didn't realise that the windows she had were double glazed. I am not sure what she thought double glazed windows looked like. The salesman just thought she wanted to replace the existing windows with more up to date ones with a different glazing pattern, which was something he came across regularly

Magenta8 Thu 24-Sept-26 12:36:54

Peaseblossom

Magenta8 or where Lyle was. 🙄

gringringrin Sweet. Do you remember Mr Cube?

M0nica Thu 24-Sept-26 11:55:22

I have only been to the Burrell Collection once and that was when it was very new - and it absolutely blew my mind away. The trees came right up to the curtain glass walls and the exhibits are out of this world. Glorious.

A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools. -Douglas Adams

NotSpaghetti Thu 24-Sept-26 09:32:24

They just published a review on Trip Advisor - they presumably thought this info would be helpful to others who thought like them.
...maybe it was!

Anyway, I don't expect they thought it would attract public ridicule StoneofDestiny.

StoneofDestiny Thu 24-Sept-26 09:28:33

This cannot be a serious post! Why would Burrell in Glasgow have anything to do with a royal butler? I find it hard to imagine anybody could be so stupid as to publish their stupidity nationwide.

jocork Thu 24-Sept-26 04:42:18

DamaskRose

We have just got back from a fantastic day at the Burrell Collection!! It’s wonderful, well spaced out and signed though the labelling was sometimes hard to follow. Pollok park itself is beautiful, Our taxi driver told us that Glasgow has more green spaces than anywhere else in Scotland (UK? I might be wrong there). I’d recommend it to anybody who is interested in culture, there really is something for everybody. As for Princess Di and her butler, thankfully there was not a mention!

I went there a few years ago when my DD lived nearby. The Burrell collection was closed as the museum had renovations going on if Iremember rightly, but there was plenty to see despite this. Some people!

Peaseblossom Thu 24-Sept-26 01:30:18

Magenta8 or where Lyle was. 🙄

singingnutty Wed 23-Sept-26 23:41:43

We went by train

paddyann54 Wed 23-Sept-26 21:43:42

Seen all sorts of these reviews on trip advisor.People who were surprised there’s no cafe at the top of Ben Nevis,or “we found Loch Lomond but didn,t find the Bonnie banks,why are there no signposts”
There are pages of them, each one more ridiculous than the next

nexus63 Wed 23-Sept-26 19:52:03

why would it have anything to do with lady di or her butler, the burrell collection opened in 1983, if you had taken the time to look at the website you would not have wasted your day, i had a good laugh at this, it even made the stv scottish news.

NotSpaghetti Wed 23-Sept-26 17:18:44

Jockytaff

BlueBelle - Americans?

No. She's from Whitby!

DamaskRose Wed 23-Sept-26 16:45:17

We have just got back from a fantastic day at the Burrell Collection!! It’s wonderful, well spaced out and signed though the labelling was sometimes hard to follow. Pollok park itself is beautiful, Our taxi driver told us that Glasgow has more green spaces than anywhere else in Scotland (UK? I might be wrong there). I’d recommend it to anybody who is interested in culture, there really is something for everybody. As for Princess Di and her butler, thankfully there was not a mention!

4allweknow Wed 23-Sept-26 16:38:51

Visited a few years ago. Really lovely park and the myseum/gallery is wonderful.

Frogoet Wed 23-Sept-26 16:33:27

Why would anyone want more on Paul Burrell!
Sadly reflects the weirdness that the media promote!

Shawlands2000 Wed 23-Sept-26 15:00:27

I live about half a mile from Pollok Park and regularly enjoy everything it has to offer, including the Burrell, which has quite recently received a major upgrade. If you don't want to pay for parking, I suggest you park on one of the many streets that surround the park. It's free, and only involves a short walk. There is disabled parking at the Burrell. As for the review, "There's nowt as queer as folk!"

moggiek Wed 23-Sept-26 14:47:51

Hilarious 🤣🤣

Margs Wed 23-Sept-26 14:36:13

Wow! That's thick.

DrWatson Wed 23-Sept-26 14:29:22

It does look a genuine review, of the Burrell Collection - other reviews are of the Pollok Country Park (the surrounding estate), which many Glaswegians visit for a taste of the countryside.

The "wasn't Paul Burrell" review was posted by an 'Emma M' of Whitby, and seems genuine, she has posted 3 reviews in nearly 10 years, the other two were about a trip to Florida, castigating Virgin Airways and the hotel they stayed at in Orlando. Poor soul doesn't seem lucky?

For those who commented "is it a wind up?" -- having dealt with the public for many years, I'm afraid a subset can indeed be THAT dim, at least occasionally.

We went to the Burrell years ago, and it was great, though we thought the exhibit labelling was a bit odd, and items seemed to have been dropped into rooms (and it's a BIG house!) pretty much at random?

Lots of similar reviews from recent times - if you were up there and considering a visit? - and the Museum has helpfully explained that the themes reflect 'subject matter', so items which appear to reflect happiness, or sadness, etc, have been grouped together. Well, it's one way of doing it . . . .

The reviews theme heavily on the failings of the cafe (which of course may have improved since then - but I'd suggest you check before a visit) and even more so about the expensive and rotten car-parking (almost every review of the Park on that topic!").

The car-park is run by the Council, and one way of paying is via the RingGo 'app' (shoule be renamed Ring and Dont Go??), which gets mixed reviews from many locations. I say 'mixed' -- I'm sure that somewhere somebody must have spoken well of it? Or maybe not . . . .but it seems there are reasonable train & bus options, and a free shuttle bus which takes you from the road to the front door.

All the criticism of the expensive parking seem to omit a mention that entry to the Collection is FREE. And it does have a terrific set of items to appreciate.

GrannyBettie Wed 23-Sept-26 14:06:58

Magenta8

Perhaps someday some people will visit one of the Tate galleries and write on Trip Advisor that it had nothing to do with Andrew and Tristan Tate.grin

Excellent

LilCatMomma83 Wed 23-Sept-26 14:02:23

Oh this is hilarious. I’ve been to the museum many times which sits in the magnificent setting of Pollock Country Park. A national treasure. One of my favourite places when I’m in Glasgow

Jockytaff Wed 23-Sept-26 13:51:23

BlueBelle - Americans?

Georgesgran Wed 23-Sept-26 13:49:23

On a similar theme, I’ve just seen (on Instagram) an elderly British woman complaining that the cafe at Auschwitz doesn’t serve oat milk!! What a disappointment!

Grantanow Wed 23-Sept-26 09:06:26

Nonsense. It's up to them to find out where they are going.

BlueBelle Wed 23-Sept-26 07:48:28

Perhaps it’s a joke no one can be that thick can they ? Or can they

Plevey08 Tue 22-Sept-26 20:31:52

It wouldn't have crossed my mind. Paul Burrell, PD...gifts she left him. Museum, Pollok Country Park Glasgow.
Very amusing.
Not sure it would have crossed the mind of the owners either.