Some mums were so lacking in confidence that they barely left the house.
Parents who struggled to go to the SureStart building could be collected by the same friendly worker for a few sessions until they felt like it was a safe space to go.
What a good SureStart did really well was to "walk alongside" a family for as long as they needed and to gently support those early faltering steps, helping them build their orienteering skills and gradually letting go once they were on a good path.
Some of the early families in my area were amazing cheerleaders for new families and kept in touch over many years.
Mums and Dads learned to read, some went on to college, they started taking the lead in planning, they made friends and the next generation truly grew and developed.
It was a sad day when funding was withdrawn - and in our area services were chipped away at over a few years ahead of this.
The SureStart programme was, in my opinion just reaping the benefits of the early years investment when it was closed down. Yes, it was a lot of money and hundreds of hours of professional time but when you think about the savings over a person's lifetime it was ultimately a great investment.
I don't want to imply there were no failures and that every family cheerfully engaged with the service but even those who for whatever reason didn't stay with it, had more understanding of what was available locally, realised that not everyone was "against them" and, would have been signposted (or directly referred) to more specific services.
Like Iam64 I saw the end of SureStart as disturbingly short-sighted.