I have to defend the Londoners. I regularly travel across London with a suitcase, and often alone. I have never yet had to carry my suitcase up or downstairs on the underground, but in Paris (where I often travel, as my daughter lives in Versailles), nobody has ever offered to help with my suitcase. There is no language barrier, as I am bilingual! But a lot depends on your own demeanour. Last week I was travelling between Paris and Versailles with my husband, who has Parkinson's disease. I got talking to a guy sitting opposite us, who was of Afro-Caribbean origin. He was so lovely. He told me about his recent trip to London, to visit a friend who plays for Spurs, and also told me about a relative who is in the Senegal team and played at the recent World Cup match in Qatar. When we reached our stop, he left his seat and walked down the train, carrying all our luggage onto the platform for us, although it wasn't even his stop! On the way, he noticed a forgotten laptop in a case, and returned it to it's owner. A true Good Samaritan! I honestly believe that there is good in most people, and you only discover it by being friendly and making the first move. I have grown up in the south of England but my mum was from Manchester and taught me to be friendly. So I often talk to "strangers" and usually find them friendly too. We have recently moved and I am already on friendly terms with some of the neighbours, generally those with whom I have made an effort. They will all get Christmas cards. It just takes someone to make the first move!