Our village PO is now just a space at the end of the counter in the ScotMid store. You queue up with the customers who have loads of shopping and when you reach the front of the Q the assistant moves to the space at the end where he/she deals with your business in full sight and hearing of all the other customers. For missed deliveries we have to go to the depot on the outskirts of the city, 7 miles away.
Now that all our local bank branches are closing, even with internet banking, we will be forced to use the PO as a place to pay in cash or cheques. Even in our main large town, which used to have a main PO and 3 sub POs, the always busy, 6 teller, purpose built PO has closed and all that is available is a counter in a small grocery, staffed by the owner and his family. Unfortunately the Father, who is the Postmaster, has very poor English, (the sons and daughters are fine) but it is he who usually deals with the PO side of things. This small shop is often queued right out the door.
Apparently, this was the only business who bid for the franchise, although there are 5 big supermarkets in town.