Gransnet forums

Chat

online supermarket shopping

(63 Posts)
filmbuff Wed 23-Mar-16 15:48:46

My car has finally given up the ghost. I may or may not replace it but certainly in the interim need to find a new way to do the weekly shop. I've not used online services before and hear mixed reviews so any tips most welcome. I think most of them (certainly Ocado, Waitrose, Tesco, Sainsburys and Asda) deliver round here because I've seen the vans

etheltbags1 Fri 25-Mar-16 22:29:41

I used Asda when I came out of hospital last year and couldn't drive, they were super. I just longed to look around the shop in person so once I got back driving again I went back to shopping in person but I would use the home service again if I was unable to use my car for any reason.

Elegran Fri 25-Mar-16 16:40:11

You can enter your postcode on this webpage to find out whether Waitrose do "Shop in Branch We Deliver" in your area.

Charleygirl Fri 25-Mar-16 15:42:16

Do Waitrose do it from every store because if so they have kept very quiet about this service, certainly where I live.

shandi6570 Fri 25-Mar-16 15:27:56

Thanks to Elegran and Crystal for telling me about both Waitrose and Iceland doing a buy in store and then deliver service.

It's good to know as I don't always have use of a car, but am happy to use the bus, so I could do a shop and not have to worry about dragging it back home. smile

Charleygirl Fri 25-Mar-16 15:22:40

Maggiemaybe I would put money on it that it was Sainsburys.

cornergran Fri 25-Mar-16 07:17:07

Used Tesco regularly when I worked. No problems at all. Dip in and out now, we have to park a distance from the from door so tend to use a delivery for heavy things and when non stop rain is forecast. Just about to try Sainsbury as an excellent discount available for first shop. Love the Waitrose system and very helpful drivers, but sadly the budget doesn't. It does have a place and as long as you can be patient with the first order process it is fairly speedy after that.

Gagagran Fri 25-Mar-16 07:02:07

Being a pair of larks, we go early too - usually for 6.30am. The on-line order pickers are out in force at that time, with their bulky carts often blocking the aisles. Seeing how they go about picking, especially the fruit and veg, makes me realise that I don't want them doing my shopping. So as long as I am able, I shall do the same as Imperfect27.

I can't understand why the on-line orders can't be made up behind the scenes from the stock in the giant store behind the main shopping area. It would make access a bit easier for personal shoppers.

Imperfect27 Fri 25-Mar-16 06:21:10

I dallied with the idea of online shopping, filled a first list in with Tesco, but then couldn't get a delivery time to suit me at a weekend. We go shopping early doors, or after 6:30 p.m. (when lots of discounts are to be found) and never have to queue. Personally, I like to see what's what at the time, keep an eye on sell-by dates myself and take advantage of unexpected bargains. DH much prefers to go without me and says he always spends less as he sticks rigidly to a list. True! grin. I do like visiting the supermarket and often meet someone I know so as long as I have strength and mobility I will stick with doing it myself - or waving DH off with the list.

baNANAGran3 Thu 24-Mar-16 23:41:53

Was staying with daughter who was out when an expected delivery arrived. It was only when the van had gone & I was unpacking everything that I realised it must be the wrong order as things were there that she would never order. Rang & the driver came back 20 minutes later and said the whole (quite large) order would be binned as it had been in a house. The rightful address was nearby and we offered to take it there but he said no. I'm glad to know that my shopping won't have been doing the rounds but it seemed to be such a waste.

trisher Thu 24-Mar-16 21:21:00

I've used Tesco, Sainsburys and Asda. All very good and they have all offered to bring my shopping in. I have refused substituted items and have contacted customer services when I realised a substitute was not the better value they claim- got it free. I switch sometimes because if you don't order you are often sent vouchers- £6 off a £60 order.

Maggiemaybe Thu 24-Mar-16 21:00:00

I must ask DD1 which store it was that sent her a Sweet Honey hair dye when she wanted something to put on her toast.

Maggiemaybe Thu 24-Mar-16 20:56:06

I love my online grocery shopping and would never go back to dragging my sorry self round the shops - I do walk to town regularly still for the exercise, but it tends to be just for greetings cards or present shopping, or trawling round the charity shops for yet more toys for when the grandkids come visiting. I've used Sainsburys, Tesco, Morrison's, Ocado and Asda, and just go with whoever of the first four's given me the best money off voucher. I only used Asda the once and they arrived over two hours late, after eight phone calls asking me to guide them to me as they orbited our house in ever-increasing circles. Apparently not only didn't they have satnav, they didn't have a map (or a clue). Not impressed! As someone said, Tesco do substitute a fair bit, but I've had some good deals when the substitution's worth more than they charge. Sainsbury once delivered a leg of lamb to use by that day and when I complained they apologised and said I could keep it for free. I think of the lot I prefer Morrison's - good prices and the fresh stuff was very high quality - but they don't tend to do money off vouchers after the first shop.

Charleygirl Thu 24-Mar-16 20:04:11

I think that one has to buy £35 of goodies from Iceland- certainly for a free home delivery and I would think that the rules would be the same.

Crystalgrandma Thu 24-Mar-16 19:44:56

I believe Iceland deliver shopping that you have chosen in store. Don't know if there is a charge.

mumofmadboys Thu 24-Mar-16 18:46:22

Charley girl I couldn't remember where I had heard that but must have read it on GN!!

Charleygirl Thu 24-Mar-16 17:57:17

mumofmadboys that substitution was for me! I have refused all substitutions since! Amazingly I do not trust them after that fiasco. Luckily Tara my cat was not desperate for litter tray liners.

I shop on a Tuesday, Wednesday or Thursday with Morrisons and usually choose 12-1pm and that costs me £1.

PRINTMISS Thu 24-Mar-16 16:55:15

I must admit I like to browse the supermarkets, we have a lovely Sainsbury's here, almost on the doorstep, so I can pop in there if we need daily things. However, there are things that I buy to last on a monthly basis and when once these have all gone I re-stock with deliveries from Sainsbury's who are very good, and always let us know before hand if they are going to arrive on time or a little early - never been late to date. It is not any quicker, I seem to spend hours on the computer sorting out what I need, and always write a shopping list before starting.

lizzypopbottle Thu 24-Mar-16 13:11:07

Hmm...the government are trying to encourage people to get more exercise. Soon we won't need to leave the house at all. We will evolve without legs! shock
(Apologies to those with actual mobility problems!)

Foxyferret Thu 24-Mar-16 12:18:45

I hate shopping and have Tesco deliver every week. If they substitute something, they still only charge you for the original item. Mum used to have Sainsburys but if they substitute with a higher value item, they charge the higher amount. I had one egg broken once in a box of 6, the driver took them off my bill but gave me the eggs, so 5 for nothing. I have found the drivers polite and helpful, they will deliver anywhere you ask them to put it.

lolarabbit Thu 24-Mar-16 11:43:19

I have pretty much forgotten what the inside of a supermarket looks like and would like to keep it that way. Started using Tesco home delivery back in the 1990's when it was done by a list of items on a floppy disc and then phoning order through! A bit fiddly but infinitely preferable to the alternative if trailing small children around the store. Ocado/Morrison's still not available around here but I switch between the others depending on who sends me the best offers or has the time slot I need. No complaints with any of them although occasionally can be unlucky and get a few substitutions, and generally I have found that the service has continued to improve over the years. One little tip if you are a sucker for a bargain like me - if you don't use one of the supermarkets for a few weeks, they will often send you vouchers to try and win you back smile

Anniebach Thu 24-Mar-16 11:36:31

I only have the choice between Tesco and Asda , Tesco for me , the delivery men are darlings, will carry it into the kitchen and unload , any item can be returned , I don't buy veg because I buy from a local small business ,organic market garden and he delivers, only lives two miles away , I can only buy what is seasonal but that fine

annifrance Thu 24-Mar-16 11:17:40

DD uses Sainsburys and it's very good. It means she sticks to her budget and meal planning works in a busy life. But I do think she can miss out on seasonal things and last minute offers/reductions.

Home delivery is still sci fi to the French! At least in this area.

Elegran Thu 24-Mar-16 10:50:21

I like supermarket shopping if it is only for a few things and a look around to see whether there is anything interesting, or if I can choose exactly what I want and bring it all home by car.

However, with no car I have to carry everything on the bus, so I get the heavy and bulky store-cupboard supplies as online deliveries and just shop personally for a few perishables.

mumofmadboys Thu 24-Mar-16 10:27:46

Reading through this thread no- one has said they want to go back to supermarket shopping. Everyone seems to agree that on line shopping is a huge advantage.

mumofmadboys Thu 24-Mar-16 10:25:40

Nina- late reply to your question- I am in Cumbria.
I heard of a peculiar substitution once. Someone ordered cat tray liners and got panty liners instead!!!