I would definitely change estate agents! If she was so abrupt and rude to you ,cant see her being the kind of person you want showing people round the property. I think you should leave your rooms as they are now and not put yourself through a lot of hassle which may not be appreciated anyway. Having moved many times both here and abroad, can I make a few suggestions? Look in the local paper and at property you see for sale in your area, to gain an idea of the general prices in your area., and if you see several similar to your own place from a particular estate agent go to them. If you have some young friends or perhaps a niece or grandchildren, you could ask them to come in and make HELPFUL suggestions. When we live somewhere , it is our home and we do not necessarily notice particular things. So for example, I am a great book reader and have various books about on the go at the same time. If I was going to show the house I would probably put them away for that time, and move things just a little to make it look more spacious. But if your house is well maintained then people will make their own changes as they want to, and I would think you are just wasting money , unless there is some major problem . One thing I have always done is to have a little house book, as I have always had champagne taste and beer money! So in a notebook I have 3/4 pages for each room. It has the window size, how many rolls of wallpaper needed , curtain size etc. With this I have been able to find quite a lot of things from charity shops or in discontinued lines etc. With the wallpapers I usually buy 2 extra rolls if I really like them and they are cheap . Also note on a plan of the room any things under the floor and where there are any trapdoors if any etc. At the back I used to put the names and numbers of plumbers electricians etc that we had used over the years and when I sold the house presented the book and the extra paper etc to the new people. This allowed them time to get sorted and have the local people to contact if they needed. If you are downsizing you might have some things that you know that you do not want to take with you? If you are sure about them then you might be able to dispose of them now and save yourself some cost and effort when you actually move. I am a similar age to you , so wouldnt do it now but when we used to move we always got a couple of nights bed and breakfast close to the new house. Very worthwhile, so that if there were delays with furniture arriving or things didnt work , we had somewhere clean and restful to be able to go and get showered and have a rest and not have to do the beds immediately.! I wish you all the best with the move., and I used to find that when the people viewing were commentating on the things that we had liked and made us buy the property, they were often the people who bought the house. Good Luck