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AIBU to think I might actually be able to complain to Tesco's about their Abingdon customer service ?

(32 Posts)
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rosesarered Tue 27-Sept-16 20:53:15

I have left things on the counter too Alie and they always say it wasn't there....makes you wonder.Yes, complain, but they don't seem to want to know at that particular branch.

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AlieOxon Tue 27-Sept-16 20:14:50

- I found the enquiry from , which is of course right at the bottom of the page....

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AlieOxon Tue 27-Sept-16 20:13:58

Yeah.

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DaphneBroon Tue 27-Sept-16 19:43:53

That well known oxymoron?
(Customer service)

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AlieOxon Tue 27-Sept-16 19:39:41

Thanks, Nana.

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NanaandGrampy Tue 27-Sept-16 19:11:11

www.tesco.com/help/contact/

This page has all the contact options including an online equiry form .

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AlieOxon Tue 27-Sept-16 17:17:11

On the phone. that is. I am sure i left socks which I had exchanged (customer service fine on this) on the counter. I tried to ring them up when I got home and ended up being told, no socks...

....but this was after about 5 mins on the phone being told how to get other services, got through to someone who then had to walk to customer services, where I was left not knowing what was happening for another 5 mins, thought I had been cut off, then hearing scuffling, finally someone answered again....
Not efficient or polite.
I still think I forgot to pick them up!

Do Tesco do complaints????
I certainly couldn't find them online!

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