NHS app

I love the NHS app and find it extremely useful with information of appointments, copies of letters from consultants, test results etc all in one place. I find it easy to use too.

Yes, I use it and find it useful. I had a medicine review recently and note that the GP said that I had refused to take statins. That is not strictly true as I did try them but they caused such pain in my legs that I stopped.

Thank you

Good for ordering prescriptions and for asking for an appointment/selecting a time if I’ve been offered an appointment. Also good for checking what the doc/or other medical practitioner says happened at sn appointment. Sometimes it’s their POV, rather than what happened, but at least you can ask why they have put that.

I use the NHS app for ordering my prescriptions, looking at my test results, and reading what the GP has written after my appointments.

I’ve downloaded it, purely to order my prescription. Saves a phone call to the receptionists.
My (hypochondriac) friend consults it every day to see what’s on offer!

No harm in getting it.

I wish we had that in Scotland but for some reason we always have to be different!

Hello,
Can you gather your letters together by consultant/physio/illness (say)?
Can you open two or more documents at once?
Is there a print facility?

I like to have the actual letters at the moment as I can bulldog clip the different ailments together in order - also blood test results so I can compare them side by side.

Yes, I do and it is far better than SystmOnline, I was looking for test results on both and had better success in locating them on the NHS that SO.

We have it. It's great.

I have Dad's NHS app log-in on my phone.
The most recent thing I used it for was to book his Spring Covid Booster.
I like the way I can take my time, look at the different appointment days and times and decide which is best, rather than doing it in a phone call with a busy receptionist. I'm sure they prefer it too!

I use my own NHS app to order a repeat prescription.
The request is approved at the surgery, goes straight to Boots and they let me know when it's ready to collect.

So yes, very efficient 👍🏻

I think it has improved a lot but I cannot get to grips with the hospital portal thing- that's a nightmare.

We don't have it in Wales either.

Yes,I have it and use it and like it

Yes I have the app, very useful. You can read blood results etc in depth, GP tends to just say " the results are okay ".

Yes I ve used it since they started it and I find it very helpful
It’s efficient and reminds you of appointments it gives you feed back from appointments and test results I order my meds online it’s a very good app

Allsorts

Does anyone have the NHS.app and do they find it efficient please.

Yes and yes. All my hospital an GP appointments, prescriptions and test results are available in one place. I get reminders of appointments, notifications when my meds are ready to collect, etc.

Please could someone who uses it tell me if it gathers your letters together by consultant/physio/illness (say)?

Can you open two (or more) documents at once (so you see for example, your changes in blood test results over time)?

Does it log all the doctors' notes from your file?

Does it have a print facility?

Thank you!

NotSpaghetti Well mine is all rather haphazard and jumbled, no categorisation. I also note they've got me as Asthmatic and I'm not but missing out conditions I do have. There's Patients Know Best too. That's quite good for hospital blood tests.

We use it. DH cancer treatment letters are listed. Everything is in date order. Havent tried to “sort or print”. It shows GPs comments about what was agreed - often has to be corrected. Very useful.

Thank you everyone.

Once you are "on" it can you get off again if it doesn't work for you and you find you don't like it?

Sorry to hijack the thread Allsorts - it wasn't my intention.

I use it,it’s brilliant,I had a telephone appointment yesterday,Receptionist told me it could be at any time during the day,looked on the app,there was a specific time and I was called dead on the time.

I always look up my blood test results on it.

It’s so good but lots of my friends refuse to use it.

I previously signed up to Patient Access which gives me all my records, results and medication requests. When I tried to use the NHS app it couldn't communicate with the surgery because my ID details supplied by the surgery had already been used for PA. I had notifications of texts but was unable to view them, so I uninstalled NHS. Despite many communications with the help line the problem has not been resolved. I am perfectly satisfied with Patient Access, but don't know what will happen if it is phased out.

@notspaghetti
It varies in different areas . While the NHS app is the same everywhere there are several different patient systems that are supposed to integrate with it.
For example Patients Know Best. My hospital introduced it a few years ago and it was great. But they have stopped uploading results to it. So now I can only view results that have been sent to my GP. Anything at the hospital isn't visible. Some consultant letters are on there but not others, although I can see them all on the GP record.
I always ask to be copied in