Have had a letter from the NHS this morning, telling me they are inviting me for bowel cancer screening (so far so good!) and that my screening kit will arrive in 2 weeks. Why are they fore- warning me, why not just send the kit???
You’re the receptionist. What would you have done?



It was the thinking behind "Every Child Matters" and SureStart - now disbanded because I guess the results don't show up conveniently on a balance sheet.