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Charities and their communications

(9 Posts)
POGS Fri 05-Feb-16 16:35:14

I know we have had threads before on the apparent ' hounding ' by some charities and the subsequent problems it has caused people, especially the elderly.

The government, the Charities Commission and the Public Administration and Constitutional Affairs Committee have set the charity sector in it's sight with new regulation forthcoming I believe. Indeed the Daily Mail has been praised for it's expose of the standards /methods most of our charities have conducted/use which we all know has been quite ruthless at times.

I am a Royal National Lifeboat Institute supporter and I received a blasted letter with raffle tickets enclosed, I don't want this sort of communication and to be honest I bin it. The RNLI are not alone in doing this I know and I obviously have a huge respect for the charity so I am not singling it out. This is not about the RNLI but charities in general.

However I was pleased to read that they are now asking 'How would you like us to contact you'? It states they have been reviewing the way they communicate with supporters for some time. Last summers 'media scrutiny' of fund raising practices has made it clear that change is overdue in the charity sector. So we are moving to a new 'OPT IN ' way of keeping you up to date. From Jan 2017 we'll only be contacting you if you give us permission to do so'.

Hoora, I am very happy to give financial support to my chosen charities but I find the regular newsletters, raffle tickets etc a complete waste of the money I give to them . To be honest I might even give them more money in the hope it is not wasted on what I call 'charity crap'. Sorry if I offend anybody but it's a step in the right direction in my opinion, for what it's worth.

Luckygirl Fri 05-Feb-16 16:49:33

I do think it is a step in the right direction and hope that other charities will follow suit. If they don't there is a strong risk of "compassion fatigue" I think.

These sort of mail shots are a pain, but I can only think that they have some evidence that it makes them money or they would not do it.

rosesarered Fri 05-Feb-16 17:30:45

I guess that for every ten binned there may be one who sends a cheque, but it must be worth doing as already stated.
I get regular letters from charities, as they pass your name around between them if you are a giver.

morethan2 Fri 05-Feb-16 17:49:10

Here, here POGS I give what I can once a year to the B.L they then think it o.k to pester me for more through out the year. When they rang me last year I gave the poor women on the line a real ear bashing telling her. If they kept this badgering up I'd stop my contribution to their poppy appeal. She accepting this in good grace, but had the last word by telling me "well you can't blame us for trying" I had a little chuckle and they've never contacted me by telephone since. I still get the occasional begging letter from them. There are some charitable appeals that I would really like to give money to. The fear that they would constantly badger me or sell my contact details on stops me in my tracks. Shame really because it's the charity that looses out. My poor M.I.L got 25- 50 a week. You know the type promising her lots of money if she bought their cheap nasty useless crap. Her house was full of the stuff. The other culprits were the catholic societies. Not sure of their names now but 'sisters of mercy, little lovelies of Lourds (sorry don't know the spelling) that kind of thing. They got her in a terrible state.

Auntieflo Fri 05-Feb-16 18:49:29

My bugbear is the local Conservative party. I get a couple of books of raffle tickets that we have not asked for. confused In the past I have posted them back, put them through their office door, and written that they have not been requested. Either they can't read, or they just bin them, then they wonder why we get cross.

Charleygirl Fri 05-Feb-16 19:09:19

Auntieflo that is also one of my bugbears from the same Party. I just bin them now. I have been a patient at a well known hospital and they have started begging as well- again everything is binned.

POGS Sun 07-Feb-16 16:53:18

I would have binned them too.

I dislike the practice some charities use such as sending you drink mats, notelets, pens, especially the personal name and address labels which I have to destroy as I don't put anything in my bin with my personal details on it. I just don't see it as anything other than a waste of some bodies financial sponsorship believing they had donated their money for a good use.

CrazyDaisy Sun 07-Feb-16 17:25:49

I stopped giving a regular amount to a charity because of the constant letters which thanked me for my regular contribution and then asked for more! What a cheek! I also objected to the brightly coloured letters and brochures which had to be expensive and therefore a waste of donated money (in my opinion).

Like POGS I too dislike the practice of sending little gifts with begging letters - also a waste of money.

NanaandGrampy Sun 07-Feb-16 17:52:36

The trouble for me is as far as I'm concerned very contact with me, be it by mail,email,phone call that I don't donate to is a waste of money. And that money is coming out of the contributions that should be going to the cause.

It's the same as the endless overseas aid adverts. Someone is paying for them , and it's you and I from our donations.

The same as the 6 figure CEO salaries. I don't expect them to work for nothing but there's little transparency in how much of every £ you spend actually ends up with those that need it.