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Getting first passport for grandhild - it's a nightmare

(25 Posts)
Sago Sun 25-Oct-26 00:05:14

Farmor15

If your GD has Irish relatives she may be entitled to an Irish passport. I'm not sure how complicated the process is, if applying from outside Ireland, but a lot of people are doing it! It might be worth looking into.

You can apply for an Irish passport if you have a parent that was born on the island if Ireland.

If you have a grandparent born on the island of Ireland you have to apply to go on the foreign births register first, this takes approximately a year, you can then apply for a passport.

nanna8 Sat 24-Oct-26 23:32:26

We will not go to the uk again because it is just too hard and we don’t want to send original documents ,birth certificates ,marriage certificates etc to them as requested. Our British passports are out of date and they won’t let us enter on our Australian passports. Same applies to many of our friends who now just go straight to Europe. They are constant travellers,more than us and would have been enjoyed going to the UK. We have never had this issue before, it started this year. What’s wrong with them ?

BlueBelle Sat 24-Oct-26 23:26:17

Try Citizens Advice they should be able to find out exactly what document you need
Yes you do need a passport for Southern Ireland but not northern as its part of UK

Feelingmyage55 Sat 24-Oct-26 23:16:17

Try the adoption board on Mumsnet.

butterandjam Sat 24-Oct-26 22:49:28

Our problem is, what is the title of a document that would show this? If they tell us "we need certificate ABC" or "we need a document called XYZ" then we could progress.

They can't tell you which certificate she needs to produce, without knowing the reason/method her name was changed. She, or your son, need to explain.

Common reasons for a woman to change her name are marriage, entering a civil partnership or divorce , legal procedures which are all registered with official records and certificates.

Or, she might have changed it by deed poll, with a signed witnessed statement. See

<https://www.gov.uk/change-name-deed-poll>

Of course the mother knows the reason; why doesn't your son? Can you see how odd that looks?

* But they absolutely refuse to communicate with us and we don't know why*

If your son either doesnt know the legal name of his child's mother; or why she changed it; and can't/won't ask her to explain, no wonder the PO suspect there's something afoot. That perhaps, the childs mother isn't aware, or doesn't agree to, the passport application.

Farmor15 Sat 24-Oct-26 18:29:24

Post-Brexit record in Irish passport applications from UK share.google/uIZi2J0e5nW7zrFm9

Farmor15 Sat 24-Oct-26 18:26:12

If your GD has Irish relatives she may be entitled to an Irish passport. I'm not sure how complicated the process is, if applying from outside Ireland, but a lot of people are doing it! It might be worth looking into.

valdali Sat 24-Oct-26 16:35:04

I think I would make a stage 1 complaint to the passport office.

passport-advice-line.html

You are genuine but so many aren't and complaining will definitely get you someone "real" to talk it through with, even if it's an email exchange.

Sago Sat 24-Oct-26 16:25:32

So which paperwork is being used the birth certificate of the child’s mother or her adoption certificate?

Have the passport office got both?

They only need the certificate that gives the name on your grandchild’s birth certificate.

Her birth certificate will give her birth parents name, the adoption certificate her adoptive parents names.

Does this help?

62Granny Sat 24-Oct-26 16:02:45

I was also going to suggest your MP, mine was very helpful when I was having problems with something similar for my brother, his member of staff said "it's surprising what can get when you mention an MPs name".

GrannyGravy13 Sat 24-Oct-26 15:51:15

Did she change her name by deed poll?

supernanauna1 Sat 24-Oct-26 15:25:20

Butterandjam Perhaps I didn't explain clearly enough.

I made the application in my son's name as he is severely dyslexic and it was him that the Passport Office refused to speak to, although I listened in each time he tried to speak to them and he was giving them the correct information.

When he does computer work he has an anxiety attack if it goes wrong, so it's easier for me to do it, especially something as important as a passport application.

They want to know how the child's mother's adoption name changed to the name she uses now. Our problem is, what is the title of a document that would show this? If they tell us "we need certificate ABC" or "we need a document called XYZ" then we could progress. But they absolutely refuse to communicate with us and we don't know why.

We're completely stuck and I hoped a poster on GN could point the way forward. The child's mother is not exactly helpful either.

As I said before, I can perfectly understand the need to be careful with child trafficking issues, but we seem to be beating our heads against a brick wall. We've answered all questions, sent all documents requested and still can't get any further forward.

butterandjam Fri 23-Oct-26 15:39:48

In your OP there appears to be some confusiion between the adoption and birth certificates?

Adopted people in uk, use an adoption certificate instead of a birth certificate. AC has exactly the same legal recognition and use as a BC.

Do you mean, the childs mother is adopted, and Mums name on her own adoption certificate, is different from the "mother name" entered on GD's birthcertificate? If so, not surprising the Passp;ort office is asking for an explanation of the discrepancy.

In their eyes, the application may look suspect for several reason.

The only people aho can apply for a minorchilds passport, are its parents and court appointed legal guardians.

Your GP involvement "on behalf of her father and missing mother "; the fact you hadn't got the paperwork and provided inconsistent/non matching documents for her mother, could easily appear to be an illegal attempt to obtain a passport without knowledge of its parents ( like abduction of a child ) and that mighe explain why the PO have excluded you.

Your son needs to sort this out himself.
Which parent registered the child's birth?

aggie Fri 23-Oct-26 15:11:49

I need my passport or other photo document to fly to and from Belfast to Edinburgh

silverlining48 Fri 23-Oct-26 15:03:27

Just a thought. Surely it’s the child parent who deals with this, not grandparents. Maybe that’s why they won’t speak with you.

Jaxjacky Fri 23-Oct-26 14:57:49

supernana my husband has siblings in Belfast who very regularly travel to the south, Donegal, no passports.

OldFrill Fri 23-Oct-26 14:53:53

Email your MP. Ours responds quickly though isn't particularly helpful. Others may be moreso.

GrannyGravy13 Fri 23-Oct-26 14:15:23

Hope this is helpful

supernanauna1 Fri 23-Oct-26 14:04:42

sago No, it's a UK passport.

Can anybody on here suggest any way we can get the Passport Office to discuss this problem with us? It seems they are unwilling to speak to us over the phone and I think face-to-face appointments are only available to those who have done a priority application. We're completely stuck. They were very helpful on the phone at the beginning of the process, but once the application was made and the fee paid, they became completely uncommunicative.

I'm at a loss. I understand they have to be careful regarding child trafficking, but we are fully legitimate and yet can't seem to get the passport.

We have been told we could possibly travel to Ireland without a passport, but I've also heard of cases where boarding was refused without a passport, which would be heartbreaking.

On the other hand, it seems we could fly into Northern Ireland and drive to Southern Ireland from there, without a passport. Has any other poster done this?

Help, please.

Sago Thu 22-Oct-26 17:57:46

Is this for an Irish passport?
I found the passport office in Cork really helpful.

Jaxjacky Thu 22-Oct-26 17:27:34

Not legally maybe, but in reality carriers require one, sorry I phrased it incorrectly

fancythat Thu 22-Oct-26 17:12:41

AI Overview

You do not legally need a passport to enter the Republic of Ireland from England if you are a British citizen, thanks to the Common Travel Area. However, many airlines and ferry companies now require a valid passport or passport card for boarding.

Jaxjacky Thu 22-Oct-26 17:06:56

Yes ypu do fancythat Ireland is in the EU.

fancythat Thu 22-Oct-26 16:58:29

We had hoped to bring her home to Ireland over the current school holiday to meet here Irish family, but that chance has come and gone.

Did you actually need one for that particular journey?

supernanauna1 Thu 22-Oct-26 15:42:26

On 7th August, we started the process of getting a first passport for our granddaughter by filling in the details online. Sent a photo, eventually managed to have her photo verified by a "professional" (that was an ordeal in itself) but then the real problems started.

The GD is my son's daughter - they both live with me. The child's mother is not on the scene.

The Passport Office wanted her dad's birth certificate, the child's birth certificate showing both parents. All duly sent off by Recorded Delivery. Then the child's mother's birth certificate, which we eventually managed to get and sent Recorded Delivery. Now they're asking for a document to show why her mother's name on her adoption paperwork is not exactly the same as her name on the adoption certificate.

We don't know exactly what document they are looking for - what is it called?

At the beginning of the process, I had a couple of long chats with staff at the Passport Office, who were very helpful. Now, when we call and give all the relevant details, the answer is "We cannot confirm or deny that we have an application in that name". That's happened three times - they won't talk to us any further than repeating that one sentence, other than to say the details we've given are incorrect.

We've tried emailing explaining that we don't know exactly what they need, but got no response. We've looked into actually going to the Passport Office to talk it through but it seems that isn't an option either.

It is now mid-October, the process started 7 August, so where do we go from here?

We had hoped to bring her home to Ireland over the current school holiday to meet here Irish family, but that chance has come and gone.

We're totally stalled and can't see any way out. Can anybody help with some advice please?