Saw the ultimate T-shirt in our local M & S the other day: a light navy and cream fabric, not bad - but why or why did they think lace insets were a good idea?! And those attractive blouses spoilt completely by false buttons on the sleeves. I bought a pair of chino-type trousers which fit well until they reached the top of the legs, when they ballooned out at the back - even wearing a belt wouldn't have helped. When I returned them, I explained the problem to the assistant. Was she interested? Was she heck! Yet I feel so sad to see M & S fail to address the problems; like many GN members, I've spent a lot of my life in its hallowed halls. I do occasionally see a stylish dress or coat, but usually in the Autograph range which is often outside my budget. I bought a plain charcoal jumper with a small pocket on the front last year, everyone asked me where I bought it (even much younger friends!) and couldn't believe it was from M & S, so they do some things right.
When Mary Berry wore a lovely floral jacket on Bake-Off, it sold out within days at Zara. Obviously not being bought by teenagers, so come on M & S, give us quality, style and fit - please!!!