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What's gone wrong with the mobile site?

(14 Posts)
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Indinana Thu 28-Jan-16 20:07:36

The mobile site seems to have lost the bottom menu bar, where you can select 'Active', 'I'm on' and so on confused. It's making navigating the site quite tricky. Please restore it GNHQ. Pretty please smile

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mistybeaver Thu 28-Jan-16 20:35:17

I'm on iPhone I can see it

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jogginggirl Thu 28-Jan-16 22:36:01

I also have an issue with the mobile site - I have to sign in every single time even though I have opted for 'remember me' It's really annoying...angry

Whilst you're fixing Indinana's issue GNHQ - can you fix mine as well please wink

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Indinana Thu 28-Jan-16 23:03:13

How odd misty. I'm on iPhone too, but I've lost it. I've tried shutting Safari down, signing out of GN, but to no avail.

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Indinana Thu 28-Jan-16 23:04:55

And I just shut down the iPhone and restarted it.... still no joy sad

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oldgoat Thu 28-Jan-16 23:08:55

I can't see it on my Android phone either.

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Indinana Thu 28-Jan-16 23:10:50

Ah, I've solved it! I kept getting pop up scam messages that I couldn't get rid of. They completely jammed up my browser unless I hit OK to take part in whatever it was they wanted me to do. So I went to the Apple Community Help pages for advice. The solution, according to them, was to turn off Javascript. I just turned it on again and I've got the bottom menu bar back.
Annoying though, because I don't want to keep getting the flipping' pop ups, grrr.

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KatGransnet (GNHQ) Fri 29-Jan-16 09:53:42

Glad it's fixed indinana.

jogginggirl, we've passed on your message to our tech team - hopefully they're able to get to the bottom of it.

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KatGransnet (GNHQ) Fri 29-Jan-16 10:36:37

jogginggirl

I also have an issue with the mobile site - I have to sign in every single time even though I have opted for 'remember me' It's really annoying...angry

Whilst you're fixing Indinana's issue GNHQ - can you fix mine as well please wink

Can you let us know what device and browser you're using?

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jogginggirl Fri 29-Jan-16 11:03:19

Hi Kat

I'm using Safari on an iPhone 6 plus using iOS 9.2.1

confused

Thank you smile

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grannylyn65 Fri 29-Jan-16 13:20:10

me too, Safari and iPhone 6 plus, logged out constantly angry

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iamdoctor Fri 29-Jan-16 19:33:15

Same issue with me.

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suzied Fri 29-Jan-16 19:38:23

I had problems with iPhone 6 and safari crashing, I googled it on a computer and apparently
Its been a world wide problem . You can fix it by going to settings then safari then safari suggestions which you switch off. That solved the problem on my iPhone.

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KatGransnet (GNHQ) Fri 29-Jan-16 19:51:35

Thanks - I've passed this onto the tech team. 'fraid as it's now the weekend they won't be able to look into this until Monday.

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