I accept that we all have very different opinions, but am always taken back by the harsh words that some people post on here, and the negative spin put on the comments. Criticism when warranted should always be constructive not destructive. I interpret CrazyH situation as primarily being very sad that she has lost a friend, then that her friend had suffered years of neglect by her AC, the Will is just a side issue. My own Mum is affected every Xmas by the amount of friends that she crosses off her card list.