My eldest grandson worked in retail for a while, and ended up as Asst Manager at a smallish branch of a major retail chain. He was often there with female assistants. This shop is in a nice area, with few problems, generally.
One day a gang of youths came in, with face scarves on, waving knives around and threatening the staff. My GS got the staff out of the way, and dialled 999.
The police asked him what he expected them to do...🤔. They didn't bother turning up.
So, these youths literally cleared entire shelves - meat, electrical goods, cigarettes, alcohol etc.
Two days later, the same thing happened again. Same youths.
My GS got the staff away, and went out and confronted them - he ended up with a knife slash to his hand.
Again, the shelves were emptied. The police did turn up, 4 hours later, and said that, despite CCTV, there was nothing they could do - just advised my GS to get the slash checked, and rest at home for a few days.
Head Office, of this chain, just advised letting people take stuff, as it wasn't worth the hassle.
My GS handed in his notice, and got another job.
Now, every week, in our local paper, this shop, and others, are targeted virtually daily - and no one does a thing.
I've been in supermarkets where people are literally openly walking out with stuff - not all armed, but they know nothing will happen to them.
The most shops do now is to either put dummy goods on the shelf, or lock away some stuff.
Until the police get involved, and sentencing becomes a deterrent, especially where weapons are used, it will carry on.
This has got nothing to do with the urban myth that it's all about starving parents nicking baby milk or a loaf of bread - this is organised theft.🙁