growstuff The rehabilitation package was an excellent mix of exercises and walking to build up those who had had a trouble free bypass operation. But not suitable for someone who had been in hospital 8 weeks, had 4 operations, had tubes in his lungs, which had permanently damaged them and elsewhere throughout that time and had lost three stone in weight.
How you can read about the problems in maternity units, Shrewsbury and Nottingham, to name but 2, read the constant stories of administrative cock-ups that members post on GN. Read what IwasaMaidofKent above and say and still dismiss them as local problems within hospitals/GP surgeries. and not see that the nationwide spread of these problems deonstrates the deep failings in the NHS, I do not know. Then I read your dismissive remarks about patients at your surgery who have problems with the new consultations system.
I think those who didn't like it are the ones who used to queue up outside the surgery at 8am, while those on the way to work or taking children to school couldn't get appointments because they'd all been taken. There were also some who didn't like the technology and others who who didn't know how to describe their symptoms. So thats all right then, just chuck them on the rubbish heap. You are OK, you know how to describe your symptoms and get the results you want.