growstuff
Gagajo How come you couldn't keep money for a professional clean? How much had you allocated for fair wear and tear and how often had the property been inspected while you were away?
1) Tenants are responsible for cleaning a property before they move out. I should not have to pay for a professional clean.
In this case, floors hadn't been washed. I honestly thought the white painted floors had discoloured. No. It was just dirt. When I washed them, it came off.
The carpet in the living room was stained. I thought (again) the stains were not removeable. No. When I cleaned the carpet they came out.
I was a tenant for many, many years. I know the drill. You clean the house, including the oven. As a tenant you move into a clean house and you leave the house clean. The house was clean for the tenants and it was filthy when they left.
2) Wear and tear is a different matter. Paintwork doesn't have to be pristine. It is absolutely a property needs repainting between tenants.
3) The property had supposedly been inspected while I'd been away. But how well it had been inspected was debateable, because the agent also inspected before the tenants left and said it was in good order.
When I drove past the house while I was away (back on holiday), I saw an external drip from the overflow pipe. Not reported to the agent by the tenant. I reported it. Got them to get it fixed AND to have the stain down the side of the house cleaned off.
I think £4,000 worth of damage in 4 years is a little excessive. New paint? Absolutely. New carpets? Possible, although replacing carpets after 4 years is more than fair wear and tear. Unreported flood damage in a bathroom, requiring a new floor (joists, floor boards) is not wear and tear. It is either a genuine problem which wasn't reported or it was negligence. Either way, they didn't have to take any responsibility for it, because I paid for it. Not them.



