It was a nightmare from the beginning. The IT system could not cope with the transition from previous benefit to UC. The training materials for staff were at least 2 years late, although trainers were waiting for the work. The first pilot was made using a very small number of claimants who were single people with fairly simple circumstances. And the claims were managed cleric ally. Reasons are ministers/top civil servants losing face??? "You may choose to think that. I could not possibly comment"
Good Morning Saturday 11th July 2026
When you are so incensed and find your inner bravery!
