Good luck to anyone making a complaint to the BBC.
I have made one or two only to be completely fobbed off. They must have a whole department writing platitudes (they didn't even understand the content of my mail and took off in a completely different direction. I was so sickened, I didn't correct them and just gave up, which was probably their aim) day after day.
If anyone has received a coherent, pertinent reply, I'd love to know. They seem a law unto themselves (on our funding!). I used to think highly of the Beeb but have a very different opinion now.
I fail to see how, after all this time, the truth about allegations against TB could be accurate and with BBC obfuscation we will never know what really happened.