Annie, that was so insensitive, common sense doesn't seem to come into it. Our first ever experience of benefits was when my son had a bad accident and shattered his leg, he was newly married with a mortgage and just stat sick pay and unhelpful employer. I told him he needed to claim some help (he had worked from leaving college). He applied for benefits and recieved a letter and a cheque for a 1 off payment of 15p. He was not entitled to anything as they worked it out on his previous years earnings. Bonkers, luckily he had mortgage protection (he was off work 6 months) and working Mum and Dad (us) to support him.
Last three letters contd - 2026
What would you do about this family message?
