My dd works at the sharp end of all this, in A&E. So many of the cases she sees aren’t really medical at all, they’re social problems, people struggling with life because they’re in poverty, lack decent housing or have no support structure due to the breakdown of family or community relations. They feel no one cares and attending A&E is a plea for help.
Each of these people had to be triaged and go through the system, though, so that nothing is missed, and that takes up a huge amount of time (each patient requires an average of 2-3hrs to process, with examination/tests and writing up notes). In one unit she works in they see the same person screw, times a week, often claiming to have overdosed. They can’t assume they’re crying wolf so blood tests need to be taken and so on.
The NHS is assuming the troubles of our society/communities well as our ill health.