Sore eye: again…

The skin on my eyelid is very sore and my eye is a bit red. I went to see a pharmacist and was just told to bathe it in warm water. I’m always getting sore skin in various places and it never goes away without applying something eg hydrocortisone cream. What I’ve never understood is that you can buy hydrocortisone cream 1% over the counter but 0.5% is prescription only. And can no longer buy Golden Eye ointment other than via the internet. I know for a fact that it isn’t going to go away by itself. It’s the second time that I’ve seen a pharmacist about an eye problem and both times they didn’t even look at my eye. Unusual for me but I did leave the chemists in a strop. I’ve just put some Derma care on and the redness is better already but I did want to try to get professional advice first.