Well I’m pretty Tech savvy and I found it a faff too, drivers licences photo, include all of the edges, as I had to use the iPad it’s a big heavy so my first attempt was a bit blurry so I had to redo it, ditto the back of the card.
Then the video, then I had to say the numbers but shouldn’t see without my glasses on, so they didn’t accept the picture as it was different from my Drivers licence, so had to redo that as well, DH had to whisper the numbers so that I could say them
It wasn’t easy, but with perseverance we got there.
And Covid jabs and dates are there too.