My 93 year old father often calls the NHS direct line (111) for the slightest of ailments, because he wants 'reassurance'. He lives with my mother and she tries (in vain) to stop him. Sometimes (because they think he's having a stroke, usually) an ambulance is sent out to him, in the middle of the night. Last night, for example, he called 111 because he COULDN'T SLEEP and they sent an ambulance. The paramedics were very good, did all the tests and spent some time explaining to him that he shouldn't dial 111 for something so minor. He doesn't think he's doing anything wrong. I think it's early dementia and just wondered if anyone had similar experience - or advice on what we can do?
Good Morning Friday 23rd October 2026
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as they would press buttons that once resulted in an international call being made to a very confused stranger! Cost me a fortune !