When I was leaving hospital in 2013, it was on a Saturday. The surgeons had done their rounds at 9 a.m. and my consultant had said that I could leave that day, providing I went to my son's house and was not on my own.
I phoned my son, who arrived at 10 a.m. At noon, I was asked what I wanted for lunch. I said I wanted to go home. They checked their records, and discovered that the doctor had not signed me out.
Everybody on the ward said that they had heard the surgeon say I could go that day, so they managed to page one of the other doctors who had been doing the round with him. It took until 3 p.m. for me to get out of the hospital, as they then discovered that they did not have enough drugs to send me home!
That bed could have been given to someone else who was waiting for it.
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but as you say not staffs fault , the system just isn't working.. I hope OH gets home and feels better soon.