I knew I would get this sort of response! I really do wish she was able to read these posts, but will phone her tomorrow and give her your replies. I'll have a look at the Vagifem site and give her the information. E is a very shy person and would find it difficult to argue with her GP, but I've told her that if she wanted me to, I'd go with her to give her a bit of moral support. She was in tears when I spoke to her. She's 68, and isn't even able to discuss the problem with her husband, asking me to phone while he's at work tomorrow. 