I agree with Smileless2012 and plus, you sound like a lovely gentle lady and so no doubt she knows she'll get away with it. Tough as it may seem, try to prepare yourself for when she says her next bitc**y comment and then slowly and calmly repeat (in 'question form') what she just said
eg.... "when he does his bitch resting face????" and just calmly hold her gaze!!
You're not insulting her, you're not arguing with her BUT you are reflecting her nasty comment right back at her... I've used this method to good effect, it usually shocks people and if you can hold your nerve, makes them squirm. Afterwards if just get on with what you want to do and leave her to think. Either way, I really hope you can find the courage to stand up to this nasty woman x ?
Doctors and how they come across


