Yes I found Ancestry family tree very difficult, and it's frustrating as you can look up registers to find marriages and births and can go a long way back, but I found the relative I that I was interested in spent time in workhouse, and her parent was born in one. I wanted to know why and have ended up with so many questions that I can't find answers to
I am a professional genealogist - I would certainly not recommend the later FTM software. Try to get hold of 2006 2008 if you can - they are very easy to work with - look on ebay and chances are you will find software with instruction book - otherwise get back to me if you need any further help - I have software and books for sale in my shop. hope that helps