We have to use QR codes and if it doesn’t work we have to leave our name and phone number. It works more often than not,though. They are also extending it to supermarkets which is going to cause a lot of delays.All restaurants,churches,libraries etc have to use them. There is a fine if you don’t.
I have had this issue several times recently myself. I’m not a tech whizz but also not a Luddite either. I have issues many times out with the apps not working (green king I’m looking at you). I’ve had staff keep saying it’s easier on the app for them, but if I can’t order because your app is cheap and keeps freezing I will walk out!
I’m with you bertha, we were clear in a restaurant we had no plans to do it and out came the pad and pen. Now I smile and say I’d prefer not to use it, so far it’s not been a problem.
We are going back to restaurants which is lovely but they all seem to want customers to order using a code on their mobile phones. I find this tricky and it doesn't allow for specific requests. Is it just me who hates this and just wants waiting staff to have a pad and pencil. I don't understand having to take drink from their tray how us this a Covid measure...doesn't make sense to me.