a couple of months ago the hot tap in the kitchen stopped working, no matter what we did not a drop of water would come out. after turning the water supply of an poking around, we then spent the rest of the day trying to get a plumber to come out, either stupid prices or not getting any response, it was really frustrating, we had spent the whole day on this tap. We saw a neighbour and asked him if he knew any plumbers, he didn't but said he would come and look at the tap. he turned the tap and the water poured out, we just stood there in amazement, it turned out we had been turning the tap the wrong way! the tap that we have had for about 10 years, we turned off instead of on and there was nothing wrong with it at all! we felt really stupid, we had been from 5.30am until 5.00pm without any hot water in the kitchen. we both felt very old .