Not so good experience, items handed over for next day delivery taking at least 5 days, still awaiting a parcel posted last month, tracking for all of that time just says 'we've got it!' If you use their chatbot it just quotes the same info back at you. Their offer to ring back never results in a phone call. We had one delivery driver offer to take an urgent parcel for us, told him we had paid for next day delivery, and it stayed in the back of his van for two days!
Gransnet forums
Christmas
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