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Online clothes company that keeps changing it's name

(10 Posts)
Magenta8 Sun 12-Jul-26 13:25:10

There may be more than one company doing this but it always seems to turn out the same way.

There are photos of clothes on the website that look really nice in the photos and are often described as being made from natural fibres and decorated with lace, embroidery, flowers etc.

You order what looks like a really pretty top in the photograph online, only to find that what arrives is made from cheap polyester with a printed design on it that looks really awful.

You try and return the item but this proves impossible as you seem to be blocked from doing so at every turn.

A short while later you find what look suspiciously like the same tops being advertised by a company with a completely different name. It would appear that they trade under one name until they have a few one star reviews on Trustpilot, then they simply change the name of the company and start again.

A while back I bought what was supposed to be a knitted cotton top with embroidered flowers. What arrived was a printed polyester fleece top with unhemmed edges.

Magenta8 Sun 12-Jul-26 13:32:26

Sorry that should be 'its name' (the heat strikes again)

MawsRosie Sun 12-Jul-26 13:55:41

The Chinese curse strikes again!
I should know better, I DO know better but I have fallen for these too.
Why didn’t I check Trustpilot?
I am now very wary of clothing /handbag/shoe companies which sound VERY British, often with a place name in their name, or claiming to be an old family business reluctantly ‘going out of business’
Caveat emptor was never so relevant.

Primrose53 Sun 12-Jul-26 14:28:04

These Chinese scammers have been featured on Watchdog a few months ago and more recently on the consumer prog with Gloria Hunniford and two other female presenters.

At the moment there’s a firm calling themselves Harrington & Co advertising mens caps. All the reviews are fake and have daft names. If anybody posts a negative review they disappear immediately. All made in China not England and mass produced not individually made and very poor quality.

Mollygo Sun 12-Jul-26 14:46:44

I ordered something from MASIRA.co.uk.
Took 3 weeks to arrive . . . From China.

Chocolatelovinggran Sun 12-Jul-26 14:52:18

Caveat Emptor indeed. Scrutiny of the photographs can be illuminating. If the head of the model has been edited out, then be suspicious. It may have been incorporated from a different site, with no connection to the firm or the product described.

Desdemona Sun 12-Jul-26 14:55:26

I was had too, a couple of years back, I can't remember the name of the company now but no doubt it has changed several times since then.

I ordered 2 t-shirts which had bees on them and were supposed to be in support of bees. They looked great quality but when they arrived they were absolute tat. Also delivery took about 2 months as they were shipped from China which I was given no indication of, or I wouldn't have ordered.

Jaxjacky Sun 12-Jul-26 15:01:32

I only order from companies I know.
The price often gives away these faux companies, ‘you get what you pay for’ my Dad used to say.

Lizzies Sun 12-Jul-26 15:01:32

I fell for one advertising sandals with stretchy uppers as I have swollen feet. When it arrived there’s no give in the fabric at all. I can wear them, but they dig in to my feet by evening.

Patsy70 Sun 12-Jul-26 15:20:47

I’ve also been a victim of buying a dress from Studio Loreni that looked exactly what I wanted for my holiday, only to find when it arrived that is was made of cheap polyester and was absolutely huge. I complained and asked for their returns policy, to be told that it would have to be sent to their warehouse in Zhejiang Province, at my expense. So I opted for a 20% refund and took the item to a charity shop. Lesson learned.