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Ordering online and delivery times

(33 Posts)
Fallingstar Thu 23-Jul-26 22:10:43

I order a lot online, am stuck at home a lot with my DH who I care for, I don’t drive and he can’t. Is really irritating. Have had two deliveries that were no shows in the past two months, got refunded but then had to order again.
Ordered from M&S, a cotton dress for the heatwave - I never wear dresses but thought it might help keep me cool - and they sent a completely different dress, again was refunded but then told I would need to take the other dress back to a store which is a bus ride away.
Had Evri deliver a parcel, they didn’t ring the doorbell I just got a notification on my phone saying it was in my safe place. I don’t have a safe place. But they photographed it inside my wheelie bin on top of my recycling.
Amazon are usually much better despite the bad rep they have.

JenniRen Thu 23-Jul-26 21:55:16

I ordered several items from Amazon yesterday morning and most of them them were delivered in the early evening.
The box was dumped on the doorstep but he did ring the bell!

Redrobin51 Thu 23-Jul-26 21:51:22

I actually had 2 separate items delivered before the stated delivery dates so of course I wasn't in. It caused me as much trouble as a late delivery.

valdali Thu 23-Jul-26 18:33:13

We've had problems with house numbers, as they are duplicated on our road (although postcodes different).

I've found that it's happened a lot less as delivery drivers deliver more & it's probably been 12 months since its happened to me.

I was most disappointed, having opened an online wine box & eaten the snacks with it, to find out it wasn't mine & have to surrender the wine to the rightful owners.

watermeadow Thu 23-Jul-26 18:25:54

I have to order a lot on line as there are very few shops left in our little town. I’m at number 6.
My parcels are then delivered to number 6 over the road, number 6 in the next road, number 6 behind me, number 6 up the road or in a nearby village.
It takes some time to find a missing delivery, whether it was dispatched the same day or a week later.

dalrymple23 Thu 23-Jul-26 15:02:50

Unless they are owned and managed by the c ompanies from whom you are ordering (e.g. Tesco, Waitrose) they are generally atrocious.

Packages thrown over gates, deliveries left beside the road in the rain (mine), 6 Amazon packages dumped under a hedge (not by Amazon but by their contractors); yesterday my fresh meat delivery was dumped by my drive gate - not brought to the back door as instructed, nor was I telephoned when he arrived at said gate.

Also, the delivery drivers from one particular company are consummate liars. "Handed to customer". "Left in porch" (with a photograph of someone else's front door). And so it goes on.

If you have ever tried to contact the courier concerned, there is no email address and no telephone number. Funny that!

grannyjan2 Thu 23-Jul-26 11:28:18

The exact same thing has just happened to me .. and annoyingly they ignored my documented request to deliver to my neighbour next door, so I now have to try to contact her to ask her to pick it up from our porch.

Slimswim Thu 23-Jul-26 11:12:39

Why is it that some companies manage to deliver what they say with regards to delivery times and other companies fail? Twice recently I’ve ordered things online and the delivery times have been longer than stated. So annoying when you place an order knowing that you will be around when they are due then they are later than expected and you’re away.