I posted this on another thread, but perhaps it’s more appropriate here.
When I was a Sam we would sometimes get (hoax) calls (at night) about some potentially embarrassing situation often involving a man and his teenage daughter’s friend who invariably omitted to lock the bathroom door, or some tale involving underwear or accidental, of course, voyeurism. The story would develop becoming more and more risqué and our aim was to deflect the caller from achieving their their intended objective IYKWIM.
With experience you could usually spot the genuinely distressed or potentially suicidal caller so we would start by giving the benefit of the doubt, but the dodgy ones soon became easy to spot.
# justsaying.