Being Scared Of Youths In Supermarkets?

I'm going to say this needs to be taken further than the manager. Contact Sainsburys and tell them the time and place. That way they can either support the manager in his endeavours or chase him up if he's failing to deal with the problem. But it's Sainsbury's itself who needs to know, not just the manager.

Speak to the manager - they will have security. He/she will not want to lose their core customer base because of this sort of thing.

Of course speak to the manager but also inform him/her that you will be calling head office.
Don’t email head office, you will only get an automated response. Speak to someone.

Doodledog

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Well said.
I have encountered youths hanging around being a nuisance and generally intimidating but they can be both genders and from all points on the compass. There is no one group that excels at this due to cultural influences, nor are all young people like this.

Doodledog

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I’m not “howling” either, however I would question that if you were intimidated and backed off very quickly, how you could identify the entire group of lads as anyone particular culture, especially as they were wearing black hoodies, some of who I’m guessing had those hoods up.

Just saying ….. I’m not doubting your word or what you thought.

nanna8

I wouldn’t go there again, at least not in the evening. I think I would be inclined to write to the manager and point out that they will lose custom because of these situations. Money talks, perhaps they will put some sevurity measures in place.

Speak to or email the manager, showing the date and time and which aisle you were in.That behaviour has to be stopped.

Totally unacceptable and very scary.

These ignorant idiots must make their parents very proud!

Personally, I would have a word with the store manager and report it to the police, I would not let a bunch of unruly offensive and abusive youths push me out of a shop I use through fear.

Can you go there with someone else?

I’m sorry this shook you up, totally unacceptable behaviour.

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Sadly life today.

Inform the manager and the police. Nobody should feel intimidated.

To be honest today that could be any culture.

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This sort of thing is escalating! Why don’t authorities/ businesses/police address this? If we all went into supermarkets and just stole everything off the shelves we would expect to be punished. We, in turn, the general innocent public are having to pay dearly in higher prices. I would gladly pay more on my grocery bill,if it meant there was security in store - enabling me to have a non-violent and stresssless retail experience. This could lead to anarchy.

I would speak to the manager. The store does have the right to refuse customers. If some customers are intimidating others, the manager needs to warn them and, if necessary, ban them from entering the store. If the manager chooses not to take action, you need to take your custom elsewhere. Depending on how threatening they were, it could be a police matter.

Our Morrisons has a security guard. He wears a stab vest. I’ve never noticed a security guard in the Sainsburys I sometimes use.

Not nice I ve never encounter anything like that at all in my neck of the woods

I wouldn’t go there again, at least not in the evening. I think I would be inclined to write to the manager and point out that they will lose custom because of these situations. Money talks, perhaps they will put some sevurity measures in place.